Audiojack doesnt work in brand new Acer Swift 3

Charian
Charian Member Posts: 1 New User
edited November 2023 in 2018 Archives
Hi,

I bought an Acer Swift 3 last week, and the audio jack hasnt worked since I got it. Thought it might have been my headhpones so I bought some new ones today, but these don't work either.

Before the normal things are suggested, I have checked sound devices, i have checked driver updates (already at latest version, unsurprisingly as I only got it last week), I have checked everything I can think of.

Any headphones I plug in do not seem to be being detected at all... music just plays out of the speakers.

Any suggestions?

Thanks.

Comments

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    yes, call your seller or Acer support service for in warranty check.
    I'm not an Acer employee.
  • padgett
    padgett ACE Posts: 4,532 Pathfinder
    Goto Control Panel>Sound>Playback. What is the default ? May need to change.
  • enger13
    enger13 Member Posts: 8 New User
    Did you find a solution ? I have the same problem.