I need an answer for this !!! I just bought it 1 day ago .....

Sambo
Sambo Member Posts: 5

Tinkerer

edited November 2023 in 2018 Archives
there is a yellow color in the top corners of my laptop !! So i need anyone from acer team answer me right now please !!

Best Answers

  • Queen6
    Queen6 Member Posts: 319 Skilled Practitioner WiFi Icon
    edited May 2018 Answer ✓
    All IPS panels have some backlight bleed, try using an all black image in a dark room, you will then see how much bleed there is, if it's excessive just return the notebook.

    This is predominately a user forum, your better to speak with Acer support directly, send them a picture of the full screen as described above and see what they say.

    Q-6
  • JackE
    JackE ACE Posts: 45,192 Trailblazer
    edited May 2018 Answer ✓
    @Sambo  The bleed shown in your image seems unacceptable. Quickly return it to the vendor for a replacement or refund. ACER warranty repair service will take a lot longer. Jack E/NJ

    Jack E/NJ

Answers

  • asad814
    asad814 Member Posts: 371 Seasoned Practitioner WiFi Icon
    this is backlight bleed ...this is normal in ips panel
  • Sambo
    Sambo Member Posts: 5

    Tinkerer

    This is normal to buy new laptop with 1700$ with yellow colors in the top corners ? This is not logic , they should write in the specs ( yellow colors on the top corners) 
  • Queen6
    Queen6 Member Posts: 319 Skilled Practitioner WiFi Icon
    edited May 2018 Answer ✓
    All IPS panels have some backlight bleed, try using an all black image in a dark room, you will then see how much bleed there is, if it's excessive just return the notebook.

    This is predominately a user forum, your better to speak with Acer support directly, send them a picture of the full screen as described above and see what they say.

    Q-6
  • JackE
    JackE ACE Posts: 45,192 Trailblazer
    edited May 2018 Answer ✓
    @Sambo  The bleed shown in your image seems unacceptable. Quickly return it to the vendor for a replacement or refund. ACER warranty repair service will take a lot longer. Jack E/NJ

    Jack E/NJ