How do I fix Windows Installer error?

2Bhealthyme
2Bhealthyme Member Posts: 1 New User
edited March 20 in 2018 Archives
I am getting an error: Windows installer error  code 65535.  Does anyone know how to fix this?

Thanks!

Answers

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    I am getting an error: Windows installer error  code 65535.  Does anyone know how to fix this?

    Thanks!

    The error code looks like it is associated with TurboTax and they've a solution for it. 

    "If you're using Windows 10, try this solution:

    1. Right Click your taskbar and select “Task manager” 
    2. Look for “Intuit update service” in the process tab and end process.
    3. Switch to the "Details" tab and look for "MSIexec.exe".  End task on all of them that are still running.  There may be more than one.
    4. Try to install TurboTax from the CD again."
    Can you try their fix and let us know?
    BElieve in YOUrself.
  • Karthik21
    Karthik21 Member Posts: 26 Enthusiast WiFi Icon
    I am getting an error: Windows installer error  code 65535.  Does anyone know how to fix this?

    Thanks!
    Hi,
    Follow this step so that your problem will be resolved.

     https://ttlc.intuit.com/questions/3206604-error-code-65535-unexpected-error

    Click on "Like" if you find my answer useful or click "accept" if it answers your question.

  • Bumble_Bee
    Bumble_Bee Member Posts: 3 New User

    1. Right-click the ‘TurboTax’ icon and choose the ‘Run as Administrator’ option to reinstall the TurboTax program on your Windows computer.

    Solution 3 – If none of the solutions as mentioned above worked, or you’re using the Windows XP, try these steps:

    1. Sign into the computer using the Administrator privileges. If you don’t have the admin rights, you may not be able to install the program.

    2. Turn off the security software or online backup tool temporarily to continue the installation process. The disabling process may vary, so first check the user’s manual to know the instructions for your software.

    3. Try installing the TurboTax software again by following the step-by-step guidance.

    4. Now, turn on the security or backup software you turned off earlier after installing the TurboTax for Windows successfully.

    Solution 4 – If you continue to receive the error code 65535 “Unexpected error” during the TurboTax installation process after trying the above-given steps, it’s possible that something else is causing the problem. At such time, you should run the further troubleshooting solutions with the assistance of professionals to fix the issues.

    Solution 5 – If the above workarounds don’t fix the error, you can start your Windows computer in Selective Startup mode that allows you to disable unnecessary applications and services that may be conflicting with the TurboTax installation. If you’re facing issues when trying to upgrade the TurboTax, try to perform a manual update to download and install the latest release.