Acer aspire E15 E5-576-31 windows 10 , touchpad gestures not working
zohansinha
Member Posts: 1 New User
so i have acer aspire E15 E5-576-31WW model laptop , with windows 10
1.the dvd /cd provided with laptop doesn't contain the touchpad driver , neither its available on acer driver website
2. the device manager doesnt show touchpad in mouse and other pointing devices (image attached
)
3. here are things i have already tried
a0 update drivers using Snaggy driver tool
b) updated drivers using DriverPack
c) enabled advaced touchpad (by pressing f2 when laptop starts)
nothing seems to work , even the acer service center in my area had no idea about it
1.the dvd /cd provided with laptop doesn't contain the touchpad driver , neither its available on acer driver website
2. the device manager doesnt show touchpad in mouse and other pointing devices (image attached
[Edited the thread to add model name to the title]
)3. here are things i have already tried
a0 update drivers using Snaggy driver tool
b) updated drivers using DriverPack
c) enabled advaced touchpad (by pressing f2 when laptop starts)
nothing seems to work , even the acer service center in my area had no idea about it
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Comments
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Hi,
Go to Device manager, expand System devices, uninstall the driver for Intel Serial IO I2c host controller, reboot and let Windows install the driver.
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I'm also facing the same problem
I'm not getting the touchpad driver anywhere
Please help me0 -
Hi,Siddharth912 said:I'm also facing the same problem
I'm not getting the touchpad driver anywhere
Please help me
Go to BIOS settings, move to Main tab, check the Touchpad mode, if it's in Basic mode switch to Advanced mode.
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In advanced mode touch pad had stopped working0
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Please confirm that your model is E5-576, also go to Device manager, expand Human Interface Devices, expand Mice and other pointing devices, post the snip.Siddharth912 said:In advanced mode touch pad had stopped working
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Yes My device is Aspire E 15 E5-576-31WW
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Go to BIOS settings(click F2 as soon as you press power button), go to Main tab, click F9 button to set the default settings, then click F10 button to save and exit, then reboot and check whether it makes any difference, your Device manager should show "HID Compliant mouse".Siddharth912 said:Yes My device is Aspire E 15 E5-576-31WW
While you are in BIOS, could you please find the version of it and let us know.
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Now its showing laptop is repairing and continuously its happening what to do now0
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Do not switch off, just leave it as long as it's possible.0
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Still its going on and showing advance options0
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Could you be able to post the screen, can you also tell me that this happened after pressing F9 and F10.0
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Yes after pressing F9 and F10 its showing repeatedly even its going on0
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Repeatedly its coming0 -
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OK, just press power button to switch off, then start again, what's the version of your BIOS?0
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Is it the version written above ?
And yes thats what I'm seeing right now
I turned off the pc0 -
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Yaa but still its showing the same problem0
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Switch off the laptop, disconnect from mains(remove AC adapter), follow the instructions in the video, leave the laptop to rest for a while before starting again.
https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset
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Pc got on but still the synaptics touchpad driver is missing
How can I download the driver ?
The driver is not available for download in acer site
If the driver is available for download then the problem can be sort out easily0
