something wrong when trying factory reset

OthmanKhurshid
OthmanKhurshid Member Posts: 4 New User
edited November 2023 in 2018 Archives
i'm trying to reset my Predator G9-593 but when the process starts it goes back to windows, like if the recovery media is not there, if please if any one knows where
can i download the original  recovery media for my machine. thanks in advanced 


 

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    hi,
    you will have the get the recovery media from acer. downloading Recovery media is not a permanent fix. or try to download the media creation tool that will help. Its also a recovery for win10 but you wont have acer applications. follow the link. 

    https://www.microsoft.com/en-in/software-download/windows10

    Hit like if its useful.


    Accept if its Helpful.   B)
  • OthmanKhurshid
    OthmanKhurshid Member Posts: 4 New User
    christy1 said:
    hi,
    you will have the get the recovery media from acer. downloading Recovery media is not a permanent fix. or try to download the media creation tool that will help. Its also a recovery for win10 but you wont have acer applications. follow the link. 

    https://www.microsoft.com/en-in/software-download/windows10

    Hit like if its useful.


    thanks for the reply, what if i contact acer center in my region do you think i can help ? 
  • OthmanKhurshid
    OthmanKhurshid Member Posts: 4 New User
    christy1 said:
    hi,
    you will have the get the recovery media from acer. downloading Recovery media is not a permanent fix. or try to download the media creation tool that will help. Its also a recovery for win10 but you wont have acer applications. follow the link. 

    https://www.microsoft.com/en-in/software-download/windows10

    Hit like if its useful.


    thanks for the reply, what if i contact acer center in my region do you think they can help ? 
     


  • AntoJoseph
    AntoJoseph Member Posts: 83 Fixer WiFi Icon

    Acer E-recovery management and create a back up disk, Use a flash drive to create recovery media.


    Turn off the laptop and flip the laptop upside down, Pinhole in the rear end, Insert a paper clip and push the paper clip, hold for 15 to 30 seconds.

    Turn on the laptop and tap ALT + F10 to reload the OS.

    You can only purchase the recovery media from Acer website: Support.acer.com.

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    christy1 said:
    hi,
    you will have the get the recovery media from acer. downloading Recovery media is not a permanent fix. or try to download the media creation tool that will help. Its also a recovery for win10 but you wont have acer applications. follow the link. 

    https://www.microsoft.com/en-in/software-download/windows10

    Hit like if its useful.


    thanks for the reply, what if i contact acer center in my region do you think i can help ? 

    They can surely help. Also there are tons of YouTube videos on how to use the Media Creation tool which you can use. The tool even has a step by step help FYI m8.
    BElieve in YOUrself.