Acer XB280HK Turns Black and Then On After Time

ajr
ajr Member Posts: 3 New User
edited February 16 in 2018 Archives
Hello,

I have an Acer XB280HK connected to a 2015 macbook pro running at 4k. After prolonged usage, the monitor will repeatedly turn black for a half-second and then come back. I'd say at intervals of about 30 seconds. Please help!

Thanks,
Al

Answers

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    ajr said:
    Hello,

    I have an Acer XB280HK connected to a 2015 macbook pro running at 4k. After prolonged usage, the monitor will repeatedly turn black for a half-second and then come back. I'd say at intervals of about 30 seconds. Please help!

    Thanks,
    Al

    Two of few reasons. The first one and I suspect the issue might be because of the video card. Did you recently update your graphics card driver? Perhaps it is causing this glitch. If not, try to completely remove and connect cables and let us know if it stops doing that.
    BElieve in YOUrself.
  • ajr
    ajr Member Posts: 3 New User
    I have not recently updated any drivers. Reconnecting cables has not made a difference. There was an official acer post about compatibility problems with macbooks. Has there been any resolution to that issue?