Dolby sound turns off when microphone is active

npoddubny
npoddubny Member Posts: 2 New User
edited November 2023 in 2018 Archives
Hello, community!

This question was asked for so many times, but I couldn't find any working solution. The problem, as stated in topic, is that my dolby sound turns off when microphone becomes active (e.g. open recording devices in sound manager) I tried ticking and unticking monopoly use of microphone or speakers in any configuration, it won't help. Tried installing, reinstalling, rolling back to old Realtek drivers. I can manually turn on Dolby after microphone become active but it's irritating to do it every time (e.g. Skype conference call started during gameplay and volume drops down instantly)
I could keep Dolby turned off but then max volume sound is not enough for me and it lacks some... depth.

Predator G9-792 NX.Q0UAA.001
Windows 10 1709
Latest 6.0.1.8264 Realtek driver

Best Answer

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    This problem can't be fixed unless, if realtek uploads a new driver release that fixes this issue. The other option is to uninstall Dolby Audio and install EqulizerAPO, which enchances the speaker sound just like Dolby.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    This problem can't be fixed unless, if realtek uploads a new driver release that fixes this issue. The other option is to uninstall Dolby Audio and install EqulizerAPO, which enchances the speaker sound just like Dolby.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • npoddubny
    npoddubny Member Posts: 2 New User
    ven98 said:
    This problem can't be fixed unless, if realtek uploads a new driver release that fixes this issue. The other option is to uninstall Dolby Audio and install EqulizerAPO, which enchances the speaker sound just like Dolby.
    Hello! Thank you for your answer! I tried deleting Dolby Audio and installing EqualizerAPO as you proposed and it works in a natural way. Thanks!

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