Big Variation of Temp after Repaste my Helios 300

NLfaskos
NLfaskos Member Posts: 11

Tinkerer
edited November 2023 in 2019 Archives
Hello everyone,

I decided to repaste my helios 300 with the Kryonaut paste.
But after a few test to see if everything is ok I saw that the temp oscillated to much : on  intel XTU I had 66-67 and after 80 (just one time) and this repeated again during all the stress test.
Maybe something wring with the temp sensor.

After, I played BF1 to see what I get in game and I was really chocked to see that my cpu temp goes to 95°C even if I repasted my laptop. And again I had this oscillation of temp (82 to 95 during my game)

I also change the thermal pad but I don't think it's the problem.

So if you can help me fix that I will be very thankful
please

Answers

  • JackE
    JackE ACE Posts: 44,905 Trailblazer
    @NLfaskos   >>>I decided to repaste my helios 300 with the Kryonaut paste.>>>

    What temperature problem were you having that you felt re-pasting would fix? Jack E/NJ

    Jack E/NJ

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    NLfaskos said:
    Hello everyone,

    I decided to repaste my helios 300 with the Kryonaut paste.
    But after a few test to see if everything is ok I saw that the temp oscillated to much : on  intel XTU I had 66-67 and after 80 (just one time) and this repeated again during all the stress test.
    Maybe something wring with the temp sensor.

    After, I played BF1 to see what I get in game and I was really chocked to see that my cpu temp goes to 95°C even if I repasted my laptop. And again I had this oscillation of temp (82 to 95 during my game)

    I also change the thermal pad but I don't think it's the problem.

    So if you can help me fix that I will be very thankful
    please

    You didn't explain the problem very clearly. I assume that what you want to say is that on the XTU stress test the CPU reaches 67C, but while gaming it reaches 95C. If that is the case, then it is normal to get hotter during gaming sessions, because now you have a second component that is generating even more heat and it is the GPU.
    Make sure that while gaming the fan speed is turned to max from predator sense and also make sure the vents underneath aren't blocked. It is preferable to use a cooling pad, even if it doesn't have fans, because the laptop isn't getting enough airflow and more than 50% of the air sucked from underneath is already hot. Having a cooling pad will reduce that and improve your temperatures. If you have already done that, then it is likely that the repasting wasn't successful and you need to repaste again.

    NOTE: It is normal for CPU temperature to spike up and down, so what you need you look for is the average temperature. If it is around 80C and doesn't go higher than 85C, then there is no need for repaste.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • NLfaskos
    NLfaskos Member Posts: 11

    Tinkerer

    JackE said:
    @NLfaskos   >>>I decided to repaste my helios 300 with the Kryonaut paste.>>>

    What temperature problem were you having that you felt re-pasting would fix? Jack E/NJ
    @JackE
    I was reaching over 95°C when I played BF1, this caused cpu throttling. So, I send my pc to Acer but they didn't improve a lot the heat dissipation,this is why I decided to change in my own the thermal paste. Do you think that a Conductonaut paste is compatible with the helios 300 ? Maybe it can help

    ven98 said:
    NLfaskos said:
    Hello everyone,

    I decided to repaste my helios 300 with the Kryonaut paste.
    But after a few test to see if everything is ok I saw that the temp oscillated to much : on  intel XTU I had 66-67 and after 80 (just one time) and this repeated again during all the stress test.
    Maybe something wring with the temp sensor.

    After, I played BF1 to see what I get in game and I was really chocked to see that my cpu temp goes to 95°C even if I repasted my laptop. And again I had this oscillation of temp (82 to 95 during my game)

    I also change the thermal pad but I don't think it's the problem.

    So if you can help me fix that I will be very thankful
    please

    You didn't explain the problem very clearly. I assume that what you want to say is that on the XTU stress test the CPU reaches 67C, but while gaming it reaches 95C. If that is the case, then it is normal to get hotter during gaming sessions, because now you have a second component that is generating even more heat and it is the GPU.
    Make sure that while gaming the fan speed is turned to max from predator sense and also make sure the vents underneath aren't blocked. It is preferable to use a cooling pad, even if it doesn't have fans, because the laptop isn't getting enough airflow and more than 50% of the air sucked from underneath is already hot. Having a cooling pad will reduce that and improve your temperatures. If you have already done that, then it is likely that the repasting wasn't successful and you need to repaste again.

    NOTE: It is normal for CPU temperature to spike up and down, so what you need you look for is the average temperature. If it is around 80C and doesn't go higher than 85C, then there is no need for repaste.
    @ven98
    Sorry, my english is not perfect but if you have some questions don't hesitate to ask. 
    I use a cooling pad I will try to put my fan speed to max to see if it really change something
    I put some picture maybe you will see better my problem: 


    This is what I was talking about the temp - the oscillation between 65 and 80

    Here you have the evolution of temp during the stress test on XTU











  • Queen6
    Queen6 Member Posts: 319 Skilled Practitioner WiFi Icon
    I believe that you will normally see such a fluctuation with the XTU stress test.  Try Prime95 small FFT as this will apply an extremely high constant load.  Just use it for the data you need as Prime95 is an extreme performance test of the CPU.  Temperature will rapidly rise to the maximum and the CPU throttle unless the cooling solution is very strong.

    Q-6
  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    Hi! I created the thermal repaste video.

    When you repasted did you change the thermal pads?

    If so... did you be sure to change to 1.0mm and 1.5mm pads as required?

    If not then you most likely either have created gaps or lessened the gaps.

    Please advise.
    - Hotel Hero
  • NLfaskos
    NLfaskos Member Posts: 11

    Tinkerer
    @Red-Sand
     hi !
    This is maybe the reason because I only use a1.5 mm pad...
    Do you know where to put the 1.0 mm ? :)

    thank you ! 
  • NLfaskos
    NLfaskos Member Posts: 11

    Tinkerer
    @Queen6

    Hi ! 
    Thank you for your help I will try your suggestion. 
    Like @Red-Sand said the problem in maybe in relation to the thickness of the pad that I used.
     
  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    NLfaskos said:
    @Red-Sand
     hi !
    This is maybe the reason because I only use a1.5 mm pad...
    Do you know where to put the 1.0 mm ? :)

    thank you ! 
    Unfortunately cannot recall which pads go where... when I was removing then i inspected them 
    - Hotel Hero
  • NLfaskos
    NLfaskos Member Posts: 11

    Tinkerer
    Red-Sand said:
    NLfaskos said:
    @Red-Sand
     hi !
    This is maybe the reason because I only use a1.5 mm pad...
    Do you know where to put the 1.0 mm ? :)

    thank you ! 
    Unfortunately cannot recall which pads go where... when I was removing then i inspected them 
    @Red-Sand

    No problem my friend :)
    You said that you made a video about the repaste, it's the video from the channel Hotel Hero on youtube ?
    And the last question after that I will stop bothering you ahah : Do you think if I use only 1mm is a good idea ? (Normally we will have more pressure on the cpu and gpu)
  • Ankit221997
    Ankit221997 Member Posts: 1 New User
    I used to play FIFA 19 and other games for hours on my Acer predator Helios 300, but now it starts to throttle after only a single match in FIFA and the temperature shoots upto 96°C. What should I do? Please Help. 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited October 2019
    Ankit221997 if it was previously working fine your solution its to repaste it with kryonaut or similar and clean fans and just in case if you havent done it before even if so re-do it again optimize windows also if you havent done it already undervolted it with TS also this thread has more than 1 and half year old a lot has changed since then


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


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