Acer V17 Nitro Series black screen after upgrading windows

abdullahomee1
abdullahomee1 Member Posts: 11

Tinkerer

edited November 2023 in 2018 Archives
Hey so i have this acer v17 nitro(vn7-791g-74c7), i recently reset it to windows 8.1 through factory reset because the laptop was performing slower, and after the factory reset i had to download windows update and install them, after i rebooted my pc after that is when it all started, so on the acer manufacturing logo, it was stuck at upgrading your pc(0%) for hours, then i restarted it and then it gave me an error of there ever being an os at all, so i wanted to factory reset it again to get windows back, i pressed alt + f10 it brought me to the same page asking me to put in an installation media, i pressed esc to get to the uefi settings, then i discarded saving changes to those settings and then i pressed power button again 2x and kept tapping alt + f10 i opened a command prompt type thing that had a command that I don't remember clearly but was something something /NOVID and after that i restarted my laptop and everything else eg. Led lights, fans, even the beeps(I hear two) works but nothing is showing Up on the display itself. I cannot take the battery out but there's a pin hole to press in to disable the battery. Please help me.
*Note: alot lf repetitve use of power button in this entire process more than a few times

Answers

  • abdullahomee1
    abdullahomee1 Member Posts: 11

    Tinkerer

    Basically by the note i mean i had to go through this same process two to three times until the laptop stopped displaying. I was trying to get into recovery the entire time
  • JackE
    JackE ACE Posts: 45,184 Trailblazer
    Was the machine still running Win8.1 when it started performing slower? Jack E/NJ

    Jack E/NJ

  • abdullahomee1
    abdullahomee1 Member Posts: 11

    Tinkerer

    JackE said:
    Was the machine still running Win8.1 when it started performing slower? Jack E/NJ
    No it was slower on windows 10 so i had to factory reset it
  • JackE
    JackE ACE Posts: 45,184 Trailblazer
    Did you also try to update the BIOS firmware when it started performing slower? Jack E/NJ

    Jack E/NJ

  • abdullahomee1
    abdullahomee1 Member Posts: 11

    Tinkerer

    JackE said:
    Did you also try to update the BIOS firmware when it started performing slower? Jack E/NJ
    I tried updating the bios when it went dark, but when i press Fn+Esc reads the usb for the first few seconds
  • abdullahomee1
    abdullahomee1 Member Posts: 11

    Tinkerer

    More like flasging it than upgrading it
  • JackE
    JackE ACE Posts: 45,184 Trailblazer
    >>> flasging>>>

    How did you try the BIOS update? From within Win10 or Win8.1? Jack E/NJ

    Jack E/NJ

  • abdullahomee1
    abdullahomee1 Member Posts: 11

    Tinkerer

    JackE said:
    >>> flasging>>>

    How did you try the BIOS update? From within Win10 or Win8.1? Jack E/NJ

    Flashing*
    And i tried it at the boot screen after it stopped showing display which was while trying to upgrade from windows 8.1 to 10 again after the reset
  • JackE
    JackE ACE Posts: 45,184 Trailblazer
    No. I mean how did you try to originally update the BIOS when it started performing slower. From inside Win10? Jack E/NJ

    Jack E/NJ

  • abdullahomee1
    abdullahomee1 Member Posts: 11

    Tinkerer

    Originally i didntd try to do anything with my bios, it was just a factory reset and update tor the OS itself, but because of bring stuck on the acer logo and saying upgrading your windows(0%) for 4 hours then i restarted it because it was in a loop, then i lost any os at all, i tried to run a disk check which failed at 97%. After that i kept getting acer logo and i kept pressing alt + f10 to get to recovery, but i couldn't and i had to restart every time i couldnt and after restarting it alot and pressing alt +f10 it brought me to a page that looked like a windows recovery or something which said something/something/NOVID/
    And at that i restarted it again and no video.output has been coming since.
    Note: Power button was used to restart it multiple times in a short period
  • JackE
    JackE ACE Posts: 45,184 Trailblazer
    OK. What files are on the USB drive that you used to try to flash the BIOS by the FN+ESC cold boot method? Did you first partition the flash USB drive via GPT or MBR. And did you then format to FAT32 or NTFS?  Jack E/NJ

    Jack E/NJ

  • abdullahomee1
    abdullahomee1 Member Posts: 11

    Tinkerer

    I formatted it to fat32 but i didnt partition it
    And i used just the fd file
  • abdullahomee1
    abdullahomee1 Member Posts: 11

    Tinkerer

    I did make oi bootable from Rufus though
  • abdullahomee1
    abdullahomee1 Member Posts: 11

    Tinkerer

    The usb bootable*
  • JackE
    JackE ACE Posts: 45,184 Trailblazer
    What BIOS firmware files are in the root directory of the stick? Jack E/NJ

    Jack E/NJ

  • abdullahomee1
    abdullahomee1 Member Posts: 11

    Tinkerer

    I downloaded the bios 1.10 from acers website, extracted the exe then copied the .fd file into the usb 
  • JackE
    JackE ACE Posts: 45,184 Trailblazer
    What name is the .fd file? Jack E/NJ

    Jack E/NJ