Predator Triton 700 reinstall windows 10 fail no hard drives found

fireballbrady
fireballbrady Member Posts: 3 New User
edited November 2023 in 2019 Archives
Alright.  I had to reinstall Win 10 via USB.  I have done this a thousand times. 

When I went to boot from usb on this predator triton,  it gets to the point where you are supposed to choose which hard drive to install on.

No problem.  But wait!  There are no hard drives listed!  Ok, usually an issue with a missing hd driver.  I pull down every single driver listed on the acer support site for this model.  Still not seeing anything.

Bios sees 2 NVME drives. *(yay!)

I even tried downloading the generic iRST drivers directly from intel, as this has helped several times in the past.

No luck.

Guys,  can anyone please point me to the location where I can download the correct drivers to be able to reinstall my OS?  

Thanks

fireballbrady

Answers

  • Sobe
    Sobe Member Posts: 138 Skilled Fixer WiFi Icon
    Check your bios to see if it's in legacy mode or secure boot uefi
  • fireballbrady
    fireballbrady Member Posts: 3 New User
    Under security it is set to "standard".

    UEFI and Legacy should only be changed to gain access to be able to boot from a USB.

    As a side note,  with the inscyde h20 bios,  as of right now with default settings,  the secure boot info is greyed out.  So I can't change it.


  • Sobe
    Sobe Member Posts: 138 Skilled Fixer WiFi Icon
    Hmm, check the HD  to make sure it's plugged in.. I guess if it's a m.2, reseated? 
  • fireballbrady
    fireballbrady Member Posts: 3 New User
    Everything is plugged in a is seen by the bios.

  • Sobe
    Sobe Member Posts: 138 Skilled Fixer WiFi Icon
    open cmd(command prompt) through windows installation, you can find it on 'repair my computer'
    type 'diskpart' without the quotes
    then you type select disk <x> where the <x> is the drive u want to use
    then type clean and done
    check the disk partition in custom installation
    and there you go,windows installation 

  • Ardipllana
    Ardipllana Member Posts: 1 New User
    I’m having the same problem, and I don’t know what to do. 
  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    edited February 2019
    Did you choose the "Custom Installation" so you can do the partition manager of the drives prior to installation (During Windows install)?
    Can't say I've ever experienced it but it could be that it's set to some format that is elluding normal installation methods.
    Try choosing Custom Install then manually delete the Drive 0 (Or whichever one it is) main partition and install to that unallocated space.
    - Hotel Hero
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited February 2019
    This thread has almost 1 year so dunno if it got sorted or not (theres no reply from the OP) but wouldn't it be because the drives are still in raid just wondering if the drives are still in raid the raid would had to be broken between the drives before trying fresh install (not sure but might be) did u tried ALT+F10 to run acer factory reset instead ? (this assuming the recovery partition is still there).


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