Suddenly restart without warning

AAN123
AAN123 Member Posts: 1 New User
edited February 2024 in 2018 Archives
ATC-120 Windows 10 Home 64-bit AMD A10-6700 APU with Radeon(tm) HD Graphics.
Less than 3 years old computer. I got this issue for a few months. It suddenly restarts without warning. It usually happened when I turned on my computer for first time. After sudden restart, it won't happen again.  

Answers

  • LMSC
    LMSC Member Posts: 1 New User
    Hi We are having the same problem on both our Acer desktops, Technical support has suggested the only thing they recommend is to wipe your PC and hope that might work!!!

    Seems a bit over kill to an know issue to ask a customer to wipe the machine.
    Service agent "Customers had an issue of auto restarts due to widows updates and doing a system reset actually fixed the issue. "

    So now we have a choice buy a brand such as the HP workstations, that do not have this issue or wipe the work PC's.
    Any one else got any other solutions before we spend time and money wiping the machines?