sharon

shazzaj
shazzaj Member Posts: 3 New User
edited February 2024 in 2018 Archives
since updating to windows 10 many things have stopped working, most of which I have managed to fix but after this latest update my sd card reader will no longer work. help

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    shazzaj 

    Please let us know the full model number of your device.
    Check for list of devices with exclamination mark in device manager.
    Also, check if there are any pending updates listed in updates for windows 10.
  • shazzaj
    shazzaj Member Posts: 3 New User
    i have an acer aspire  model 8943g
  • shazzaj
    shazzaj Member Posts: 3 New User
    there are no exclamation marks or pending updates

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Hi @ shazzaj 

    If SD card doesn't work in Windows 10, while inserting it to another computer it's showing up, you should firstly check the SD slot as the card reader works on the other computer. To check whether the issue results from the hardware part of the SD slot, you may insert the card to an USB card reader and plug it to the USB port to see if you're able to access the SD card data. Of course, you may also plug in another SD card into the SD card slot to check the status.

    Also open device manager, right click  inside the device manager window and check for hidden or disabled devices.

    Follow these steps and run windows troubleshooter:
     Type troubleshooting in the search box and then press enter.
     Click hardware and sound and run the Hardware and Devices Troubleshooter.
     Follow the On screen instructions. Once this is done, restart the computer and check the status.

    Further, you may also look for optional updates in Windows Updates to see if there are any additional updates related to this device and install them as required.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!