Sound doesn't work

Johnrs1980
Johnrs1980 Member Posts: 2 New User
edited February 29 in 2018 Archives
I just purchased a Acer Veriton Z4820g All-In-One for my office. The sound does not work at all. It comes with built in speakers, correct? If so, why does the sound not work?

Answers

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    I just purchased a Acer Veriton Z4820g All-In-One for my office. The sound does not work at all. It comes with built in speakers, correct? If so, why does the sound not work?
    Do you have any specific error messages that you're facing? You should be able to hear the sound, can you check the device manager to see if there's any driver issues?
    BElieve in YOUrself.
  • Johnrs1980
    Johnrs1980 Member Posts: 2 New User
    I am receiving no error messages. I have checked the device manager, and there are no driver issues. I've checked the audio manager and the sound control under the sound manager, and there are no issues. The volume is set to 100, but there is no sound coming from the speakers.
  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    edited February 2018
    Most probably defective Speakers man as there's no driver or software issues. Guess Acer support has to answer this problem.

    Edit: One last try can be you could connect an external USB speaker or a bluetooth to see if it has an output before you conclude this.
    BElieve in YOUrself.
  • aruncalicut
    aruncalicut Member Posts: 22 Networker
    Try to uninstall the audio driver and install latest one from Acer website