How to factory reset laptop if I don't know the password?

willh7
willh7 Member Posts: 4 New User
edited August 2023 in 2018 Archives
So I have model Acer Aspire E 15 E5-575G-55KK, and I'm trying to sell it today. Thankfully before the guy got here, I wanted to see if everything was in working order. Seems to be, but I can only tell from the password screen. And this user that's on here, I can't remember the last time this laptop seen the light of day, but the user's name is 8, and the password hint is 19. I'd like to know how to factory reset anything that maybe on here, because that wasn't there when I bought it idk where it came from, can't remember. I've already tried Alt+F10 or holding F8, doesn't work.

Answers

  • willh7
    willh7 Member Posts: 4 New User
    actually I figured it out sorry it was Ctrl+Alt+Del, then when the Acer screen appears again, Alt+10 until the message 'please wait' comes up. Idk how to delete posts or Mark solved or whatever, so again, sorry