Aspire R5-471T Touch Screen has STOPPED working since latest Windows 10 update

AKC_FLASH
AKC_FLASH Member Posts: 11

Tinkerer

edited November 2023 in 2018 Archives
Not only has my Touch Screen completely stopped working, but I am also having problems with my touch pad.  I've searched everywhere and there doesn't seem to be a solution anywhere, unless I'm missing something that someone might be aware of or has had a similar experience.  I have Windows 10 (version 1709 OS Build 16299.214) on my Aspire R5-471T.  Human Interface Devices on Device Manager shows a "hidden" HID-compliant touch screen driver (Currently, this hardware device is not connected to the computer. (Code 45). Location: on USB Input Device.  Also, Device Manager is showing a yellow triangle with an "!" next to an Unknown USB Device (Device Descriptor Request Failed) under Universal Serial Bus Controllers...are these two somehow connected to the problem with my Touch Screen not working?  I don't know what to do, please help!



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