Acer Aspire F15 F5-573G Blank Screen

MooriR
MooriR Member Posts: 5 New User
edited August 2023 in 2018 Archives
Hi...
Yesterday, I was watching movie using my laptop, after that, in the power options i selected hibernate.
Now when i tap power button, battery led turns on, then keyboard backlight turns on, but nothing happens on monitor! And the laptop doesn't make any sounds, unlike yesterday!...
I tried resseting internal battery, holding power button for 30seconds, and so many solutions that users said on community, still nothing...

Help me please!
Sorry for my bad english skills.

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Does the LED light for charging light up when the charger is plugged in? You say that the keyboard's backlight turns on, does it stay constantly on after turning on the laptop or it just lights up for a second and then goes off? Do the fans start spinning when you press the power button?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • MooriR
    MooriR Member Posts: 5 New User
    1- Yes
    2- It remains on
    3- I don't think so! Because i can't hear any sounds from my laptop since yestersay!
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    If your device is still in warranty I suggest you to contact Acer.

    It is possible that it is an issue with the RAM and you can open up the laptop and re-connect the RAM. If it is possible you can connect an external monitor to see if it will display something.

    If it is still the same then you should contact Acer and request a repair of your device.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • MooriR
    MooriR Member Posts: 5 New User
    I stil have that problem!
    Any idea?
    Is it a bios problem?
  • Eric25
    Eric25 Member Posts: 1 New User
    I'm having the same exact issue, laptop is a bit over 1 year old, out of warranty... :(  (aspire f5-573t-53a7)
    it does work sometimes, very random.  Haven't go to open it up yet, hoping others can find some idea on how to fix this, or how much it could cost to send it in for repair..?  I find it is quite young for it to be dead :'(

    Thanks

    Eric