JOIN OUR RANKS
Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear.
I bought a new laptop this month (ACER VX-15 1050Ti), which has the Qualcomm wifi (Qualcomm Atheros QCA61x4A Wireless Network Adapter) card inside. Sometimes it works for a long period of time and others it will not last 5 minutes. The wifi essentially drops and turns to limited connectivity and requires a troubleshoot to fix. The same error appears everytime which is 'The default gateway is not available - Fixed'.
I have tried the normal default gateway fixes found on the internet. I have installed numerous drivers and none have so far worked. I have also posted on acer forums (my laptop model) and nobody there has been able to successfully help yet.
Does anybody here have any ideas/heard of this happening before?
The laptop advertised ultra-fast wifi speed and I've got the exact opposite.
Thanks you all
FAQ & Answers
Hi,
Could you please post the full model name, driver version, in the meantime try switching to different DNS provider, if you are using the DNS from your IPS, try either Google DNS or OpenDNS.
Go to Network and Internet in Control panel, go to network connections, right click your WiFi, select Properties, highlight Internet Protocol Version 4, select Properties, select the radio button "Use the following DNS addresses", find Open DNS address in my snip, if you want to try Google DNS, Primary:8.8.8.8 and the secondary: 8.8.4.4
Acer Predator PT516-51s Performance Results - UserBenchmark
Hi Brummy,
My laptop full model name is Acer Aspire VX-15 591G
Driver version 12.0.0.270 (Qualcomm Atheros QCA61x4A)
I'm not using DNS or other DNS (Because I don't understand, and I check all obtain)
I've tried to set DNS as your direction, but unfortunatery still the same, everywhere I go and turn on my computer, it must be impact the Router/access point hang, limited and cannot deliver internet to all user.
do you have other solution for this? i read other forum and some laptop users with the same qualcomm type experience the same thing.
This is very disapointing for laptop with price more than $1000
One more time, do you have direction to activate gesture on my trackpad?
Hi,
Have you checked whether the Touchpad is in Advanced mode in BIOS? If not, go to BIOS setting(press F2 at start), in Main tab switch to Advanced mode if it's in Basic mode by clicking it.
Go to Settings, click Devices, select Touchpad in the left pane, scroll down to Advanced gesture configuration.
Acer Predator PT516-51s Performance Results - UserBenchmark
Tinkerer
Does anybody know what could even make a router chrash like this? All devices stay disconnected until router has been resetted.
If your problemm is still not fixed:
1. Connect to the internet though cable.
2. Go to device-manager, expand the sector networkadapters, select your network adapter (in this case: Qualcomm Atheros QCA61x4A Wireless Network Adapter), right-click and click on update drivers.
3. Select the second option (something with search driver from computer) and then click on the option on the bottom of the window (something with list of drivers)
4. Select the first one and press ''next''. (if there's nothing, check if the option ''show compatible hardware'' is checked)
5. After its finished, redo steps 2,3 and then select the second one and press next.
6. If there comes up the restart option do that, if not RESTART manually (don't shutdown and turn on, just restart).
Your wifi should work now. If not then you should check if the device in you laptop is broken. (don't do that yourself if you dont know what you're doing)
I had this problem myself and fixed it by this. (took a while to figure it out)
Though, seeing as Acer hasn't actually given a solution in the over 1 year period this issue has been on here, anyone else got any suggestions on how to fix this?
Soulfullyyoursonlinebakery.com
PS:Did anyone try to solve it with a bios update?if so did it work?