Battery and hard disk problems with Acer Aspire E15 - E5-575G-58VL

LCH
LCH Member Posts: 1 New User
edited July 2023 in 2018 Archives
I bought this laptop on 18 Nov 2017 in Singapore and was quite shocked to find out that the battery health is at 88.3% and the hard disk comes with 19% fragmentation level. This is supposed to be a brand new laptop with brand new battery and hard disk. The battery life can only last about 4 hours and no way to reach the 12 hours as claimed. 19% fragmentation cannot be a new hard disk. Now, the laptop is dead and only 3 weeks old.
I wonder anyone who bought this laptop is facing problems with the battery and hard disk. Anyway, I have already filed a legal claim in our Tribunal Court.

Comments

  • RedJolt20
    RedJolt20 Member Posts: 3 New User
    I can't comment on the battery, but fragmentation can be relatively common after a fresh OS installation, especially if all updates were downloaded immediately thereafter.
    Best of luck with your claim; hope things go well.