V5-591G Wifi drops constantly, have to restart

CosmicDust
CosmicDust Member Posts: 42 Die Hard WiFi Icon
edited March 2023 in 2017 Archives

Among the several other unacceptable issues with this computer, the most irritating is that it will drop Wifi randomly every day or two and does not work again until I restart, which also has an issue: when I try to restart or shut down due to this issue, it will never do it without me having to force it. I click the shutdown/restart button and it will go to the blue page with the spinning dots and stay there, or go black and leave the keyboard lit, never actually shutting down until I force it.

 

And there is no troubleshooting the wifi without restarting, because it will not open network settings when this happens.

 

Somebody please help, this is ridiculous.

Answers