G9-793 Monitor light issue?

floyd_m
floyd_m Member Posts: 3 New User
edited March 2023 in 2017 Archives
Good Day,

I've owned the Predator 17 G9-793 for about 6 months now, and just recently noticed this uneven color develop on the bottom left of the monitor. It did not exist before. Is this fixable?

Best Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    It doesn't look like it is fixable, so you need to give a call to Acer.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    I think it is an issue with the pixels themselves. Backlight bleed is different and can only be seen in a dark background.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    It doesn't look like it is fixable, so you need to give a call to Acer.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • floyd_m
    floyd_m Member Posts: 3 New User
    Thanks, guess I'll head down to a service center when I fly back :(

    What does this seem like though? Backlight issues?
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    I think it is an issue with the pixels themselves. Backlight bleed is different and can only be seen in a dark background.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

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