Acer Predator G3 Gaming Tower - Intel Core i7 - 8GB Graphics CRASH AND AUTO RESTART

Eithan
Eithan Member Posts: 3 New User
edited March 2023 in 2017 Archives
Hi, i just bought this desktop 2 days ago, there's a slot in front for extra HDD, i insert new 2Tb HDD. today, im experience alot of crash and auto restart,
i run cmd - chkdsk  ( found no error)
reinstall graphic card the geoforce ( got it from acer product support)
but still crash and auto restart.
anyone have similar problem ? 

Answers

  • Eithan
    Eithan Member Posts: 3 New User
    updated : 
    i did the memory diagnostic - no memory error detect
    run the whocrash, found crash was from intel wireless,  i did an intel update driver . "it's updated"
    let see if it's still crash .
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    had you try wit the Intel updater software?
    https://www.intel.com/content/www/us/en/support/detect.html
    I'm not an Acer employee.
  • Eithan
    Eithan Member Posts: 3 New User
    yes, i try that
    scan and found 1 new update for wireless and bluetooth
    seem like it's stop crashing
    i'm going to observe for few days to see if it's going to crash again
    thanks for reply Ironfly