Acer Aspire gx 785 ur16

Prosenfield
Prosenfield Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hi

I just bought this computer for my son. We cannot get it to connect to our moniter through an hdmi cord. The HDMI cord is good. Any suggestions?  I have tried it on 2 different tv/moniters. Support suggestd a DP cord. Has anyone else had this issue?

 

Thanks

Answers

  • doughjohn
    doughjohn Member Posts: 353 Mr. Fixit WiFi Icon

    Hi

     

    Any other connection options?

     

    Could you take a photo of the connections at each device?

  • GDEITCH
    GDEITCH Member Posts: 1 New User
    Just purchased myself. Computer boots and no HMDI video. Cable & monitor known good. I have displayport cables on the way, but I assume DP is set as primary video out in Radeon setup. Hard to tell though without visual. Will update when cable arrives.