HD WebCam not working. Code 39.

Pwned24
Pwned24 Member Posts: 3 New User
edited March 2023 in 2017 Archives
The built-in webcam is not working on my Acer Swift 3
So far I have done the following:
1. Disabled the Device
2. Uninstalled the Device
3. Tried the troubleshooter
4. Booted into safe mode
5. Manually installed Windows webcam drivers found online

I really need help guys :(

Answers

  • JackE
    JackE ACE Posts: 44,893 Trailblazer
    Does it show up OK in DevMgr? Jack E/NJ

    Jack E/NJ

  • Pwned24
    Pwned24 Member Posts: 3 New User
    JackE said:
    Does it show up OK in DevMgr? Jack E/NJ
    IN device manager the HD Webcam is not working properly
  • JackE
    JackE ACE Posts: 44,893 Trailblazer
    OK. Uninstall the webcam driver again. Exit DevMgr. Do a cold boot. Let Windows auto-detect and install the driver again while connected. Report back. Jack E/NJ  

    Jack E/NJ

  • Pwned24
    Pwned24 Member Posts: 3 New User
    It is still showing the same error. When I uninstalled it then shut down and booted up again, the HD Camera was already there automatically.
  • JackE
    JackE ACE Posts: 44,893 Trailblazer
    OK. Open control panel. Search "restore point". Are any restore points listed that might've been automatically created by Win10 updates? You might have to check on  a box to show more restore points if none are listed. Jack E/NJ 

    Jack E/NJ