Freeze and graphics disintegration in games on Predator 15" (GeForce GTX 970M)

Cuchulain
Cuchulain Member Posts: 2 New User
edited March 2023 in 2017 Archives
I have problem in games on my laptop. Games often freeze and picture collapse into color boxes.
It happens on Win 10 Home and Win 10 Pro with different graphics nvidia drivers (including last).
Do you have any idea what this might be?

Screen photo




Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    edited November 2017 Answer ✓
    since you tried different nvidia drivers versions and  windows 10 versions too...i suspect it's a GPU ram issue, if you are under warranty, please contact Acer support service
    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    edited November 2017 Answer ✓
    since you tried different nvidia drivers versions and  windows 10 versions too...i suspect it's a GPU ram issue, if you are under warranty, please contact Acer support service
    I'm not an Acer employee.
  • Cuchulain
    Cuchulain Member Posts: 2 New User
    Thanks, I also feel that. The warranty expires in January 2018, so I will ship the notebook to a support service.