Acer Iconia one 10 B3-A20b stuck

mirushka
mirushka Member Posts: 3 New User
edited March 2023 in 2017 Archives
Hello experts 
i would like to know how can i fix my tablet Iconia one 10 
when i switched on it shows acer logo then it goes back to switch off ,lets sat stuck on acer logo and wont work and open the menu
i checked that batteries and they are working fine good power 
and i tried to use hard reset but for nothing 
i need your adv please 

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    yes, you need to re-install/re-flash the tablet with the flash tool and a full image.
    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    i think it need to be reflashed, probably something went corrupted on ROM.
    if you are still under warranty, contact Acer support service.
    I'm not an Acer employee.
  • mirushka
    mirushka Member Posts: 3 New User
    thanks ironfly for your answer
    i dont think its under warranty now cuz i bought it from since 2 years
    "re flashing" using flash tool you mean ?
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    yes, you need to re-install/re-flash the tablet with the flash tool and a full image.
    I'm not an Acer employee.
  • mirushka
    mirushka Member Posts: 3 New User
    thank you very much for your help ,,ill try to do it using flash tool 

    appreciate it