My laptop goes white after logging in to Windows. What am I supposed to do?

SherelynBuen
SherelynBuen Member Posts: 3 New User
edited March 2023 in 2017 Archives
Yesterday Im using my laptop, then I connect it to my phone. Then it functions and runs okay for a while. But suddenly it just went white. The touchpad is still working though. Then what I did is I waited for it to shut down on its own (because no other keyboard keys wont work even the  power button.) This morning I charged it for a while and try to open it. It seems okay now till the logging in. Of course it still asks my password then I put it but instead of ahowing my desktop its only white with the arrow for the touchpad hovering around. Please help. 😭

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