HDD Caddy and Sata Cable missing

Helpyourself
Helpyourself Member Posts: 1 New User
edited March 2023 in 2017 Archives
i bought Acer Predator Helios 300 laptop which has only SSD 250 GB. i want to install 1 TB 2.5 HDD. the issue is that i opened the extra drive place in my laptop but there is no caddy and also there is no SATA cable inside the laptop for this connection

Answers

  • Tobt
    Tobt Member Posts: 12 New User
    where are you from
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru

    Hi omrimega,

     

    If your location is in another region than US or Canada, you would need to contact your local technical support to inquire about ordering these parts in your country https://www.acer.com/worldwide/. If an physical address in the US or Canada can be provided, we will ship the parts to that address and they would then be responsible for mailing the parts to your current location, at your expense. 

     

    Note: Unfortunately we do not deliver packages to freight forwarder's addresses.

     

    We apologize for any inconveniences this may cause.

    Acer-Manny