Acer G3-710 'no signal'

Jasonsnn
Jasonsnn Member Posts: 2 New User
edited March 2023 in 2017 Archives
Please help! I'm not great with computers.

Got a brand new Acer G3-710 and XB241H monitor. When I plug the monitor into the destop, it says 'No signal' on monitor. I've tried use laptop to test monitor. I works perfectly fine. 
But it won't work with the desktop. And the desktop is brand new thus haven't boot it up and having trouble with no signal error message. Please advice. Thanks.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    HDMI or DP port?
    Had you try to connect your desktop to a TV using HDMI cable?
    I'm not an Acer employee.
  • Jasonsnn
    Jasonsnn Member Posts: 2 New User
    Hi, I've tried using both HDMI and DP cable to monitor. Not working...and I don't have TV so couldn't test it. :D
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    edited November 2017
    a friend with a TV or another PC monitor?
    just to narrow the culprit.
    if it's not working with a TV or another monitor...blame to the desktop :D
    I'm not an Acer employee.