I just bought an Acer Aspire E15 E-575 , it will not connect to my secure WIFI

Susie2486
Susie2486 Member Posts: 2 New User
edited March 2023 in 2017 Archives
This is a replacement PC and the other PC works fine with my secured WIFI, but the new one will not connect. It will connect to a "hot spot" xfinity wifi, but it is not secure. I have been on the phone with the tech # that came with the computer and also Comcast and they even referred me to my router support. I have ordered a new modem (which I think I needed anyway) and a new router. Will this help or do I just have a problem with the Acer?

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