G9-793 keyboard backlit not working properly

Dr-Pin
Dr-Pin Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hi there, anyone knows how to reset keyboard backlit driver or what should I do? The thing is that there are some parts of the RGB backlit where greenish colour is displayed no matter wich color I choose the space bar and ctrl keys are the ones with the problem, I wonder if there is some kind of reset? everything was fine. Sin título.jpg

 

 

backlit.jpg

 

 

Answers

  • OK-Computer
    OK-Computer Member Posts: 3 New User

    I'm experiencing the same issue as well.

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Interesting, I just set my keyboard backlit to all white and it has the same issue. My laptop is GX-792.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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  • OK-Computer
    OK-Computer Member Posts: 3 New User

    Reinstalling the PredatorSense app and updating the bios doesn't fix the issue. Lisa from MobileTechReview somewhat metioned this discoloration on the number pad location from her review -  https://youtu.be/EgCkiF6FDRA?t=133