*outside USA* Predator Helios 300 Missing HDD caddy and SATA cable

Amrfikry
Amrfikry Member Posts: 2 New User
edited March 2023 in 2017 Archives

I bought the predator helios 300 through amazon , who shipped it internationally to my country "Egypt" , the HDD kit and sata cable is missing
The support tells them they can't ship it internationally , and I can't ship it also to my address in fishisfast to ship it through fedex "what a joke"
They told me to check the local support but it's not available
So what can i do now? I can't return it because the shipping fees are to expensive
I already bought 2 tb with it!
What can i do? Is there any supplier who sell these missing parts?

Answers

  • Flx
    Flx Member Posts: 466 Seasoned Practitioner WiFi Icon

    You've tried contact this support (http://www.acer.com/worldwide/support/country/Egypt.htm) with the part number #: NC.23811.04N  ?

  • Amrfikry
    Amrfikry Member Posts: 2 New User
    No not yet
    I'll and tell you their response
  • Flx
    Flx Member Posts: 466 Seasoned Practitioner WiFi Icon

    Ok hope it works out for you bud

  • jooshyg
    jooshyg Member Posts: 1 New User

    did u manage to sort it out? experiencing the same issue here but in a different country

  • GokulRam
    GokulRam Member Posts: 7

    Tinkerer

    They are not available in both stores and online.

    I tried the local call support and dealer, but that is of no use.

    they simply say that its not available in our country.

    Where can I get one?