Acer Aspire E5-722G Hdmi and VGA port not working

gorgonflabish
gorgonflabish Member Posts: 4 New User
edited March 2023 in 2017 Archives
Hello ! Smiley Happy

I don't have a recovery partition and a eRecovery thumb drive neither. I'm on a clean Windows 10 install due to HDD failure.

Here's my problem :

The AMD Radeon R5 (M335) driver "works" but keeps showing an error code 43.

I can't plug the laptop on both of my TV's with a VGA cable or HDMI.
It does nothing.

I've also tried Windows 8.1 and many AMD drivers from other websites.

I've tried different HDMI cables, I tried FN+F5 and also rebooting the computer while the cables are plugged on the TV.

My Graphic Card Hardware ID is :
PCI\VEN_1002&DEV_9851&REV_45

I hope you will find a solution, thanks.

Answers