Acer F5-573G showing purple horizontal line on the screen.

shahanaj
shahanaj Member Posts: 6 New User

Hi There!

      Suddenly today my  4 months old Acer F5-573G notebook showing purple horizontal line on the screen from right to left . I restart it and shut it down for 2 hours. But when i open it again the purple horizontal line remains on the screen. i have also tried to capture screen with microsoft built in snipping tool but strangely the picture not shows the horizontal line.then i take a picture with my smartphone. i included it for your better understanding.IMG_20170824_000838_HHT.jpg

 

please give some solution....

 

 

Answers

  • Trikein
    Trikein Member Posts: 25

    Tinkerer

    Bad news, looks like your screen is broken. If you want to test it, try connecting a HDMI from the laptop and connect it to a external monitor or TV. If no line, then your screen is broken. It could be a loose/damaged display ribbon cable that attaches inside the laptop, and goes through tha laptop hinge. If you have experiance taking apart your laptop, I would suggest first checking that. Otherwise, you would need to send it somewhere to be repaired. Do you have a warrenty? 

  • shahanaj
    shahanaj Member Posts: 6 New User
    yes. i have a warranty.
  • Luyanda
    Luyanda Member Posts: 1 New User
    Hi There!

    My laptop has a green horizontal line at the top of my screen.  When I opened my laptop today I saw another pink line at the bottom of my screen. What causes these lines to appear on my screen? I bought my Acer laptop in 2017.

    Please advise...