Acer Aspire E-15, E5-575 screen not working

Aeglos
Aeglos Member Posts: 2 New User
edited March 2023 in 2017 Archives

I got this laptop shipped from Amazon yesterday; set up a partition with Linux on it, and went to bed with the lid cracked open slightly and the computer still on. This morning, the screen is completely black. The fan's still running, the lights under the keys light up when turned on, but nothing else happens. I tried the remove power sources, click power button a few times, plug back in strategy, but that had no effect. Thoughts? Is there anything else I can try?

Answers

  • doughjohn
    doughjohn Member Posts: 353 Mr. Fixit WiFi Icon

    Hi

     

    Battery reset/removal.  Can you try that.

     

    Otherwise a non responsive machine is a warranty item?

  • Aeglos
    Aeglos Member Posts: 2 New User

    When it first happened I popped it out, checked without, pressed power button with neither power source in, put both in one at a time, and still nothing. Pretty sure it's a hardware issue and I plan to send it back tomorrow, was just asking here in case this was a known or fixable problem, just in case. Thank you!