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acer liquid zest to6 data problem

i have acer liquid zest 3g but it only display *E* when im using data . icant access 3g on anywhere but i have a decent signal on my another phone

Answers

  • IronFlyIronFly Posts: 17,644ACE Trailblazer

    settings/more (under wireless and network section)/cellular networks - Preferred network type

     

    if it stil stays on E...probably your SIM or network provider has not compatible frequency.

    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • jiancarlojiancarlo Posts: 5Member
    i try every sim here in my country . im from Philippines and my network is set to 2/3g .
  • IronFlyIronFly Posts: 17,644ACE Trailblazer

    if it's under warranty, please contact Acer support service or try a factory reset (backup your data first)

    settings/backup & reset - factory data reset

    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • jiancarlojiancarlo Posts: 5Member
    i dont have a warranty card because i was bought in canada then sent here in the phil. i will try the factory reset hope it will help .
  • IronFlyIronFly Posts: 17,644ACE Trailblazer

    by the way, i suspect the phone doesn't support the network frequency of your country.

    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • jiancarlojiancarlo Posts: 5Member
    i tried the factory reset but it doesn't help sir . if it doesn't support the frequency here in my country what can i do about it
  • IronFlyIronFly Posts: 17,644ACE Trailblazer

    jiancarlo wrote:
    i tried the factory reset but it doesn't help sir . if it doesn't support the frequency here in my country what can i do about it

    nothing, apart ask to your network provider the supported frequency and on phone specifications.

    I'm not an Acer employee.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • jiancarlojiancarlo Posts: 5Member
    ok sir . big thanks for all your help and fast replies .
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