Acer Aspire E 15

Ilia
Ilia Member Posts: 18 Troubleshooter
edited March 2023 in 2017 Archives
My laptop is open really slow today and after it boost the Windows I can't open anything.

Answers

  • doughjohn
    doughjohn Member Posts: 353 Mr. Fixit WiFi Icon

    Hi

     

    The usual thing is to run anti-malware software, like "Malwarebytes".

  • Ilia
    Ilia Member Posts: 18 Troubleshooter
    I have all day that I am trying but is really slow and some times it said not responding
  • doughjohn
    doughjohn Member Posts: 353 Mr. Fixit WiFi Icon

    Hi

     

    Well delete stuff, turn things off.  Try and find what the problem is.

     

    If you re-boot and press F8 to try and get into SAFE MODE WITHOUT NETWORKING, then your machine should be more responsive.

     

    At this point try to get to a command prompt and type

     

    Microsoft Windows [Version 10.0.15063]
    (c) 2017 Microsoft Corporation. All rights reserved.

    C:\Users\Dough>del *.tmp
    Could Not Find C:\Users\Dough\*.tmp

    C:\Users\Dough>del C:\*.tmp /s

    Deleted file - c:\Users\AppData\Local\Temp\wct8904.tmp
    Deleted file - c:\Users\AppData\Local\Temp\wct9B66.tmp
    Deleted file - c:\Users\AppData\Local\Temp\wct9EB2.tmp
    Deleted file - c:\Users\AppData\Local\Temp\wctAE04.tmp
    Deleted file - c:\Users\AppData\Local\Temp\wctC404.tmp
    Deleted file - c:\Users\AppData\Local\Temp\wctCB09.tmp
    Deleted file - c:\Users\AppData\Local\Temp\wctE13A.tmp
    Deleted file - c:\Users\AppData\Local\Temp\wctE83B.tmp

     

    and you clear out a lot of 'dross' rubbish or wasted area.

     

    Then type   C:\Users\Dough>services.msc  and try and stop / disable things that are not important, unsure...

     

    If in doubt please ask.

     

     

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