Acer aspire switch 12 sw5 dont Turn on, Only Blue light

mBKStKND
mBKStKND Member Posts: 17

Tinkerer
edited March 2023 in 2017 Archives
Hi Everyone,

I need a help. I have an Acer aspire switch SW5, it was working fine And yesterday it only shows a blue light And doesnt Turn on. When charging The led is âmbar color but when i press The button to Turn on, The light changes to blue And nothing happens.
I've tried The reset pin hole, but still The same problem.
Can anyone Help me?

Answers

  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    Try pressing the power button by itself for 30 seconds, then release and try to turn on normally. If it's stuck in one of the sleep modes that should get it back.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • mBKStKND
    mBKStKND Member Posts: 17

    Tinkerer
    Yes, i've tried This, still stuck with blue light And black screen
  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    OK, we've got a couple of things to look at. Either the screen is not working or it's not booting enough to get into POST. If we're not getting to POST (that's where the Acer logo shows up) then it's likely a motherboard issue. There's not a lot that can be done short of swapping it out. If it's a display issue than we might be able to test by hooking an external screen up to the micro-HDMI port. You'll need a micro-HDMI to HDMI cable and a TV or monitor with an HDMI input. Make the connection between before powering up the computer. After booting up you might see your login screen on the external screen. If not try using Windows-P plus some cursor up and down to try and blindly set either duplicate or extend. If you can get anything to show then we have a path forward.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • mBKStKND
    mBKStKND Member Posts: 17

    Tinkerer
    I think it os The first option. I tryed with HDMI cable And didnt work.

    This is The second time i have issue with This laptop/tablet.
    I bought it on may 2016 in México. Then i came back to Brazil, And two months after, i sent it to warranty in México And they changed The motherboard.
    Now, 4 months using The tablet, another problem, but now i dont have warranty
  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    Yes, sorry. If it's the motherboard it's likely not worth fixing. I have one as well but thankfully it's still going strong. I like the new model Switch Alpha 12 better. It's got more power, a higher resolution screen and the keyboard is a lot better. The original Switch 12 was really nice but it's getting dated now.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • mBKStKND
    mBKStKND Member Posts: 17

    Tinkerer
    In my opinion, Acer products aren't Worth it.
    I just spent my Money in a Trash. Simple.

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