Acer Iconia Tab 8 A1-840FHD does not turn on

milcamille95
milcamille95 Member Posts: 3 New User
edited March 2023 in 2017 Archives
Help! My acer tablet (4 weeks old) does not turn on even after following instructions from other threads. I can't even reset it.
I was using it 3 hours ago when it restarted by itself. I was still able to use it after the restart. I locked it after.
After a few minutes, I went to use it again but it can no longer turn it on. The worst part is that it is now overheating even if not on!!

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    try to press the power button for about 30 seconds, if it doesn't reset, please contact your seller or Acer support service:

    http://www.acer.com/worldwide/support/

    I'm not an Acer employee.
  • milcamille95
    milcamille95 Member Posts: 3 New User
    Brought it to acer: they were not able to fix it. They have a "no return" policy. I can't even exchange it because they "don't sell tablets anymore". So sad. Smiley Sad 8000 Php gone to waste. I should've bought the 13000Php samsung galaxy tab A instead. So much for saving money.
    Lesson learned: I will never buy an acer tablet ever again.
    Don't get me wrong. I'll still recommend their laptops. My acer laptop (5 years) is still working great!
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you are brave enough, you can try to open it, disconnect the battery and put it back, connect the AC charger and let it charge, then try to boot.

    I'm not an Acer employee.
  • milcamille95
    milcamille95 Member Posts: 3 New User
    I did that. Still the same. I have read from other sites that there might be a hardware problem. I'll be going to a laptop computer service center tomorrow.
    BTW thank you for helping. Smiley Happy