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ACER USB-C docking not working

Member Posts: 2 New User
edited March 2023 in 2016 Archives

I have a Acer USB-C hub / docking ( NP.DCK11.01C ) with two video outputs (2 x 4k) screens. I have a Dell Precision 5510 that I have tried connecting to both 1 and 2 AOC 4K monitors without success.

Nothing happens when i try to connect an external monitor, and I cant find any way to verify the drivers on Acers site.

 

Any tips?

Answers

  • Member Posts: 2 New User

    Bump-

    Still no fix. I have connected one monitor on the build in HDMI on my PC, and when I connect the other via the HDMI in the Docking station, it just flickers all screeens until i unplug. I can se my desktop background for a secound before it turns black again.

  • Member Posts: 1 New User

    I have the same issue with a TravelMate P and the NP.DCK11.01C. Anyone have a solution?

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