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Delete Acer Account

Captain819Captain819 Posts: 1Member
edited November 2 in Members Lounge

I no longer need my Acer ID account and my Acer Community account. Can it be deleted?

Comments

  • Acer-BradAcer-Brad Posts: 341Administrator, Moderator Community Administrator

    We are sad to hear you want to delete or remove your Acer ID and or Community login.  Since this is not a common request, we don't offer a way for you to do this yourself.  Instead please send a private message to me including the email address your Acer ID is using, and I will arrange for the account to be deleted.  

     

    We hope to see you back with the Acer family soon!

  • kadiralamkadiralam Posts: 1Member

    Hi,

     

    For some unknown reason I have two MyAcer accounts.

    One with my old email address (***) and the other with my new email address (***).

     

    I would like to know if there is any way to merge my two accounts so that I only have one account with my new email address (***)?

     

    I would really appreciate it greatly if someone could contact me and help me sort this out ASAP please.

     

    Thank you

     

    Many Regards

     

    Kadir

     

    [edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]

  • temp123temp123 Posts: 1Member

    I tried messaging you but I am unable to, it says that I don't have access. I would also like to delete my acer account.

  • Phil-3Phil-3 Posts: 1,182Member Skilled Practitioner

    Hi temp123,


    We are sorry to hear you want to delete your Acer ID and Community login. 

     

    Please try again to send a private message to our Community Admin Acer-Brad including the email address your Acer ID is using, and he will arrange for the account to be deleted.  
     
    We hope to see you back with the Acer family soon.

  • kparrishkparrish Posts: 1Member

    Phil/Brad,

     

    I've also tried to send a private messages severl times to Acer-Brad, but unfortunately I received an error message explaining I did not have the appropriate permissions.

     

    I would like my Acer account and Acer Community account deleted.  Please advise how this process works.

     

    Thank you.

  • Acer-BradAcer-Brad Posts: 341Administrator, Moderator Community Administrator

    Acer Community members must have posted at least one time before the Private Messages feature is activated.  This helps ensure people actually try the peer to peer support of our forums before sending a note to my team for technical help!  

     

    I have arranged for the kparrish account to be deleted.  

  • nrp47345nrp47345 Posts: 1Member

    ok, so i am posting for the first time to get the privilages

  • Acer-BradAcer-Brad Posts: 341Administrator, Moderator Community Administrator

    Account deleted.  I hope you continue to gain from the Acer Community as a casual visitor!

  • ch123ch123 Posts: 1Member

    Hello, I would like to delete an acer account also. I think I have to post first before I can message.

    Thanks

  • Phil-3Phil-3 Posts: 1,182Member Skilled Practitioner

    Hi ch123,

     

    We are sorry to hear you will be leaving us.

     

    Please send a private message to our Community Admin Acer-Brad including the email address your Acer ID is using, and he will arrange for the account to be deleted.  If you run into any problems, just post back here. 
     
    Hopefully we will see you again soon.

     

    Thanks!

  • WíseåbWíseåb Posts: 2Member

    Acer-Brad wrote:

    We are sad to hear you want to delete or remove your Acer ID and or Community login.  Since this is not a common request, we don't offer a way for you to do this yourself.  Instead please send a private message to me including the email address your Acer ID is using, and I will arrange for the account to be deleted.  

     

    We hope to see you back with the Acer family soon!


    Hello Acer-Brad,

    Please, I need you to change my Acer-ID or delete the account, whichever one is easier.

    The email adress used then as ID has long been deleted by me to merge my email database.

     

    In trying to ensure you have my updated details for proper communication, i logged in once with my google* account before realising that i cant access my registered devices via that login. Right now, i cannot receive any email message you send using that.

     

    I know you asked for a private message but, that function doesn't show on my account. It's alright, just resolve my request and delete my post afterwards.

    Thank you.

     

    [edited for privacy - please use the Private Message system]

     

  • Kathy-1Kathy-1 Posts: 167Member Enthusiast

    Wíseåb wrote:
     

    I know you asked for a private message but, that function doesn't show on my account. It's alright, just resolve my request and delete my post afterwards.

    Thank you.

     


    Hi Wíseåb!

     

    There is a limit to private messages where you have to post to the community once before they are enabled (as an anti-spam measure).  Now that you've posted, you should find the option of sending private messages available to you and should be able to send Acer-Brad a private message with your information.  If you have any further troubles, please feel free to post and let us know!

  • murphys-aremurphys-are Posts: 1Member

    I too no longer require my Acer account.  I clicked the link to acer-brad but received an error meesage saying I was unauthorized.  Halp please.

  • Phil-3Phil-3 Posts: 1,182Member Skilled Practitioner

    Hi murphys-are,

     

    Private messaging becomes available after your first post.  SInce you have just done so please try again.

     

    This time you may get a quicker response if you contact Acer-Jose

  • galengirlgalengirl Posts: 1Member

     

     

     

    Hi, I have been directed to this forum to get help on deleting my acer account as my email address registered with it have been deleted. Hence, I need to recreate a new one. However, I cannot private message any moderators here as it led to an error page. May I also asked if I recreate a new account, do I need to re-register my product which is already a few years? Thank you very much.

  • Kathy-1Kathy-1 Posts: 167Member Enthusiast

    Hi galengirl, 

     

    You have to post once in order to be able to private message anyone on the community.  Now that you have, you should have no trouble doing so.  I suggest you reach out to Acer-Jose and he'll be able to help you out!

     

    Please let us know if you have any further issues!

  • karatekidmonkeykaratekidmonkey Posts: 15Member

    I'd also like to have my Acer account deleted, should I just PM "Acer-Jose"?

  • Phil-3Phil-3 Posts: 1,182Member Skilled Practitioner

    Hello karatekidmonkey,

     

    Yes, if you send a private message to Acer-Jose he should be able to assist you.

     

    Thanks!

  • 011Steve011011Steve011 Posts: 1Member

    I am posting here so I can get permission to send a private message to Acer staff and have my Acer ID and Community account deleted.  

     

     

  • Kathy-1Kathy-1 Posts: 167Member Enthusiast

    Hi 011Steve011,

     

    Now that you've made a post, you should be able to PM Acer-Jose to request deletion of your Acer and community account.

     

    Sorry to see you go, we hope to see you again!

  • Ani1Ani1 Posts: 1Member

    I want my account deleted too, who should I turn to?

  • Kathy-1Kathy-1 Posts: 167Member Enthusiast

    Ani1 wrote:

    I want my account deleted too, who should I turn to?


    Hi Ani1,

     

    Now that you've made a post, you'll be able to send a PM.  Please contact Acer-Karp to get help with deleting your account.

  • plaseoplaseo Posts: 1Member

    Hello I would like to have removed my Acer ID and my community login. 

    Thanks, 

     

  • Phil-3Phil-3 Posts: 1,182Member Skilled Practitioner

    Hello plaseo,

     

    Please send a Private Message to Acer-Karp who can help with closing your account.

     

    Thanks!

  • SL23SL23 Posts: 2Member New User
    I would like my account deleted as well, I no longer need this Acer ID and account, can someone please help assist in deleting my account as well? Thank you.
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