17X different processor than advertised!

SammyT253
SammyT253 Member Posts: 5 New User
edited March 2023 in 2017 Archives

Hi everyone, I purchased my Acer Predator 17x two days ago with the GTX 1080 and i7 7820HK, or so it was advertised. the 7820 drivers that I tried to download to make sure I was up-to-date were incompatible. When I right click on 'My Computer' and go to 'Properties' it says I have a i7 7700hq. It was advertised with the 7820. I am very confused as to why this is. I can't find my laptop on acer's website. The only 17x with a gtx 1080 also has the 7820hq, but mine does not. I drove 4 hours to purchase the laptop in store so I cant exactly go back asap. I will call Micro Center where I purchased but first I thought it useful to ask here. Thank you all for any assistance. In the U.S. if it matters

 

*all my receipts say 7820hk as well*

Best Answer

  • laurent_14
    laurent_14 ACE Posts: 10,320 Trailblazer
    Answer ✓

    Thanks. That's correct:

    NH.Q1EAA.003 - Predator GX-792-7448

    • Intel I7-7700HQ
    • Nvidia GTX 1080 8Gb DDR5
    • Memory 16Gb DDR4 2400MHz
    • HDD of 1Tb
    • SSD of 256Gb (SATA 3.2)
    France

Answers