touchscreen stopped working on aspire z3-710

linda1954
linda1954 Member Posts: 1 New User
edited March 2023 in 2016 Archives

my touchscreen is not working.  i have ensured the tablet mode is on,rebooted, microfibred and ran a tune up but i cannot get back to using the touchscreen..i was away for three weeks, the computer was left on and kidz say they know nothing...any suggestions??????

Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru

    If rolling it back to a previous state did not resolve the issue, you may need to back up your data and restore it to factory configurations. If this still does not resolve the issue the system may need service.


    Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
    (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)
    Tap or click Update and recovery, and then tap or click Recovery.
    Under Remove everything and reinstall Windows, tap or click Get started.
    Follow the instructions on the screen.

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  • Nawaryqtr
    Nawaryqtr Member Posts: 1 New User
    I have the same problem how can I fixit ??????

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