Mode

Skip to content

    • Aspire E5-551 Windows 7 Universal Serial Bus (USB) driver

    Member Posts: 4 New User
    edited November 2023 in 2020 Archives

    I have installed Windows 7 in Acer Aspire E5-551G, but it doesn't seem to be a supported OS by ACER, because in the ACER Drivers Download page, the drivers are only available for Windows 8.1

     

    I have manually found and successfully installed the different drivers for Windows 7, but I am not able to find the appropriate driver for "Universal Serial Bus driver (USB)", and I suppose that this is the reason for one USB connection that is not working.

     

    Does anybody know which is the appropriate driver?

     

    Thanks

    Join in, share your experience!

    It looks like you're new here. Sign in or register to get started.
    Sign-in / Register

    Best Answer

    Answers

    • ACE Posts: 18,413 Trailblazer

      Open Device Manager by clicking the Start button, clicking Control Panel, clicking System and Security, and then, under System, clicking Device Manager.
      If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

      Where you see the Yellow exclamation mark, double click it, choose "Details" tab, from the dropdown menu choose "HardwareIDs", click the first string and copy/paste it here.

      I'm not an Acer employee.
    • Member Posts: 4 New User

      I have two devices with a yellow exclamation mark, their details are the following:

       

      Universal Serial Bus Controller (USB)
      > PCI\VEN_1022&DEV_7814&SUBSYS_08641025&REV_09
      > PCI\VEN_1022&DEV_7814&SUBSYS_08641025
      > PCI\VEN_1022&DEV_7814&CC_0C0330
      > PCI\VEN_1022&DEV_7814&CC_0C03

       

      Unknown device
      PCI\VEN_1022&DEV_780B&SUBSYS_08641025&REV_16
      PCI\VEN_1022&DEV_780B&SUBSYS_08641025
      PCI\VEN_1022&DEV_780B&CC_0C0500
      PCI\VEN_1022&DEV_780B&CC_0C05

       

      Thanks in advance

    • ACE Posts: 18,413 Trailblazer
      Answer ✓

      the 2 missing IDs are in the AMD VGA drivers (chipset/USB), try this:

      http://global-download.acer.com/GDFiles/Driver/VGA/VGA_AMD_13.302.1101.1001_W7x64_A.zip?acerid=635379929832293136&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20E5-421G&OS=ALL&LC=de&BC=ACER&SC=EMEA_8

      I'm not an Acer employee.
    • Member Posts: 4 New User

      I installed the drivers in your suggested URL, and now there are no unknown devices in Device Manager, and everything is working perfectly.

       

      Many thanks!

      Jordi

    • ACE Posts: 18,413 Trailblazer
      You welcome. Smiley Happy
      I'm not an Acer employee.
    • Member Posts: 2 New User

      Afternoon,

       

      I have the same problem with acer aspire v17 nitro, i have windows 7 on the machine but came with windows 8 please could i have a link for the below drivers please?

       

      Universal serial bus controller

      PCI\VEN_8086&DEV_8C31&SUBSYS_091D1025&REV_05

       

      network controller

      PCI\VEN_168C&DEV_003E&SUBSYS_E08E105B&REV_20

       

      USB2.0-CRW

      USB\VID_0BDA&PID_0129&REV_3960

       

      Thanks in advance

       

      James

       

       

    • ACE Posts: 18,413 Trailblazer

      100% trustable website

      Universal serial bus controller

      PCI\VEN_8086&DEV_8C31&SUBSYS_091D1025&REV_05

      http://station-drivers.com/index.php/downloads/func-startdown/1557/

       

      network controller

      PCI\VEN_168C&DEV_003E&SUBSYS_E08E105B&REV_20

       http://smtp.station-drivers.com/index.php/outils/func-startdown/1556/

       

      USB2.0-CRW

      USB\VID_0BDA&PID_0129&REV_3960

      Card reader driver for XP,Vista,Win7,Win8,Win8.1V6.3.370.71

       http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownTypeID=3&GetDown=false

       

      it's 50 GBP included VAT, need receive? Smiley Very Happy

      I'm not an Acer employee.
    • Member Posts: 2 New User

      thank you for the quick reply, unfortunatly these links didnt work. downloaded but didnt run

       

      Any reason?

       

      Kind regards

    • ACE Posts: 18,413 Trailblazer

      the first are self-extracting packages, they will create folders where you will find a setup or install.exe file.

      the third is a direct download from Realtek and normally will run automatically.

       

      i don't know if you have any antivirus blocking that kind of files.

      I'm not an Acer employee.
    • Member Posts: 2 New User

      Hello Guys

       

      I've made a downgrade from W8 to W7 and I need help with find drivers:

       

      Universal Serial Bus (USB) Controller

      PCI\VEN_8086&DEV_0F35&SUBSYS_09391025&REV_0E

       

      Intel(R) Trusted Execution Engine Interface

      PCI\VEN_8086&DEV_0F18&SUBSYS_09391025&REV_0E

       

      I tried to install drivers from this Topic, but without result.

       

      I hope after I install these drivers my USB ports start working...

       

      Thanks 

       

      PS. It is Acer Aspire E 17

    • Member Posts: 1 New User

      hi guy. now i have 1 error as the same. i can not use usb devide in window 7

      but in safe mode is okey

       

      can you help me. admin?

       

      [edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]

    • ACE Posts: 18,413 Trailblazer

      http://www.intel.com/content/www/us/en/support/detect.html

      I'm not an Acer employee.
    • Member Posts: 1 New User
      hi GOOD EVENING..
      i  have a problem on my laptop an ACER ASPIRE E14 (E5-475_35CL)... Its was a built in windows 10 but then i decide to downgrade it in windows 7 because it seems difficult to manage the first ONE...and now i successfully installed windows 7 but AFTER installing, it seems that my USB, ENTHERNET PCI and other driver except the CD ROOM our not installed..and i look everywhere here in internet but sad to say, i fail to find the correct one..it THE ERROR COME out  all "does not meet in minimum requirements" ...pls pls pls....help me......i can't use my USB mouse, USB keyboard...pls pls pls....HELP ME...
      I LOOK UP ON MANUFACTURER SITE BUT ITS ONLY SUPPORT WINDOW 10...PLEASE I NEED YOUR HELP

      SYSTEMINFO
      ACER ASPIRE E14 (E5-475_35CL)
      INTEL Core i3-6100U92.3 GHz, 3 MB L3 CACHE)
      INTEL  HD GRAPHICS 520, UP TO 2112 MB Dynamic VIDEO mEMORY
      4 GB DDR4 MEMORY
      1000 GB HDD
    • ACE Posts: 18,413 Trailblazer
      you need to start a new discussion, since your model is not the same as the OP.
      I'm not an Acer employee.
    • Member Posts: 1 New User

      I have installed Windows 7 in Acer Aspire ES-15,  Model : ES1-531 but it doesn't seem to be a supported OS by ACER, because in the ACER Drivers Download page, the drivers are only available for Windows 8.1

       I have manually found and successfully installed the different drivers for Windows 7, but I am not able to find the appropriate driver for "Universal Serial Bus driver (USB)", and I suppose that this is the reason for one USB connection that is not working.

       Does anybody know which is the appropriate driver?

      IT SHOWS ME :-

      ----------------------------------------------------------------

      UNIVERSAL SERIAL BUS (USB) CONTROLLER :-1:-

      ----------------------------------------------------------------

      PCI\VEN_8086&DEV_22B5&SUBSYS_10121025&REV_21

      PCI\VEN_8086&DEV_22B5&SUBSYS_10121025

      PCI\VEN_8086&DEV_22B5&CC_0C0330

      PCI\VEN_8086&DEV_22B5&CC_0C03


       Thanks

    • ACE Posts: 35,857 Trailblazer
      Try this one from HP.
      Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

    Join in, share your experience!

    It looks like you're new here. Sign in or register to get started.
    Sign-in / Register

    Latest articles from our Acer Corner blog

    Why Gamers Should Regularly Clear Their PC's RAM

    Why Gamers Should Regularly Clear Their PC's RAM

    Regularly clearing your PC’s RAM (Random Access Memory) is a fundamental yet often overlooked maintenance practice that ensures optimal performance and stabilit…
    What To Do if Your Laptop is Overheating?

    What To Do if Your Laptop is Overheating?

    If you’re reading this, chances are you’re in the company of an overheating laptop. Perhaps you’re even reading this article on an overheating laptop, if so, we…
    How to Fix a Broken Webcam or Camera on Your Laptop

    How to Fix a Broken Webcam or Camera on Your Laptop

    Laptop webcams are a handy feature for video calls and online meetings. They open a window to the world and allow others to see us in real-time, but they can so…
    How to Catch Big Fish (Whoppers) in Monster Hunter Wilds

    How to Catch Big Fish (Whoppers) in Monster Hunter Wilds

    Fishing in Monster Hunter Wilds is both fun and rewarding, especially when you manage to reel in the giant fish known as "Whoppers." These impressive aquatic cr…
    All Secret Armors and Weapons in Monster Hunter Wilds

    All Secret Armors and Weapons in Monster Hunter Wilds

    Monster Hunter Wilds introduces a variety of exciting new armor and weapon sets, each crafted from materials obtained by hunting the vast roster of monsters. Ho…
    What Games Will be Played in the 2026 Asian Games by The Olympic Council of Asia

    What Games Will be Played in the 2026 Asian Games by The Olympic Council of Asia

    What are the 2026 Asian Games? The 2026 Asian Games, officially known as Aichi-Nagoya 2026 and marking the 20th edition of this prestigious event, are set to t…
    View All

    Join in, share your experience!

    It looks like you're new here. Sign in or register to get started.
    Sign-in / Register

    Quick Links

    Categories