I have a costco system.
Acer Aspire ATC-120-UC22
It came with 4GB of memory (kingston) 1 stick 4 GB -1600
I bought an 8 GB kit...crucial memory... 2 x 4 GB
The system has 2 blue ports for memory and 2 black ports.
THe 4GB stick was in the blue port and that port was closest to the processor (the middle)
I was advised to put both things of memory that I bought in the same colors.
So I put both of the 4GB-1866 memory sticks in the blue slots. I took out the 1 4GB that was there and moved it to the black slot in between.
BOoted up the computer.
It is not acklowledging the next 2 slots. It still only sees 4GB.
I scanned the system using crucial's scanner http://www.crucial.com/
It still seemed to show that only the FIRST slot had 4GB of memory in it.
I'm puzzled.
Help.
Is there a way to see more accurately what is in the next 2-3 slots?
is there something I have to "turn on"?
Should I move the memory?
THings do seem fine now as i'm online. But it says the extra memory isn't there.