acer liquid zest alarm comes 2 minutes late

fd9750
fd9750 Member Posts: 2 New User

Hi,

 

Last saturday I bought an Acer liquid Zest whic runs android marshmallow.

Oddly enough this morning the wake up alam came 2 minutes late. Instead of working at 06:10, as it is set up to work, it came at 06:12 (time indicated on the phone's screen).

Has anyone ever noticed similar behaviour and more importantly: is there a cure for this?

 

By the way: apart from activating Acernav and installing Avast antivirus nothing else is installed so it is nearly set up as it would leave the factory.

 

Any suggestion much appreciated.

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    If the time is set correctly but the alarm still goes off early, the phone may need to be checked by our repair depot. Please contact Acer support for your region from this link, for assistance with this:

    https://www.acer.com/worldwide/

  • fd9750
    fd9750 Member Posts: 2 New User

     

     

    Hi,

    The alarm did not go off early, it came 2 minutes late.

    I noticed the problem only once last thursday and it has not happened since.

    If it happens again I will contact support but for now it is running smoothly.

    I will archive the email I got so I will be able to retrieve the support link.

     

    Thanks for the answer though.