Acer one 10 stuck in bios

Jellywolf
Jellywolf Member Posts: 2 New User
edited November 2023 in 2018 Archives
Hi,
After I shutdown my laptop, it booted by itself. But the boot has only gone up to the BIOS. And keeps looping back there and won't go further. My device is an Acer one 10 s1001 (2 in 1, where the screen part can be used as a tablet and the keyboard dock is an external HDD). I've upgraded to Windows 10 from the pre-installed 8.1. The bios (v1.007.x32) is limited, and Aptio is version 2.17.1249

I've tried fiddling with the limited options on the bios setup utility, but obviously that hasn't worked. I've only been able to force shut down by holding the on/off button. I've seen some forums suggest to enable CSM, but as my bios is limited I don't have access to it, even when I disable secure boot.

I'm also wondering if it could be a hardware problem. This laptop has had a history of the battery burning the motherboard (but it was under warranty then). Though I had only been running my device for nearly 2 hours before shutting it down normally. There has been no errors for at least a month too. And I didn't note any recent big updates. So I have no idea what's happened.

Thanks in advance for any help.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    can you post the boot list priority that's available on BIOS?

     

    have you tried to boot pressing Alt+F10?

    I'm not an Acer employee.
  • Jellywolf
    Jellywolf Member Posts: 2 New User
    I've tried the alt+F10, and it didn't work.

    I can't access the boot list since the BIOS is restricted. What I've got on the BIOS is:
    -Main (Bios, memory and device info, can only change date and time)
    -Advanced >CPU configuration >socket 0 CPU Information
    >Active processor cores (All or 1)
    >Intel Virtualization Technology (Enabled/Disabled)
    >PPM Configuration >EIST (Enabled/Disabled)
    >CPU C State Report (Enabled/Disabled)
    -Boot >Boot Option Priorities (inaccessible, blacked out instead of the usual selectable blue)
    >Secure Boot Menu (displaying System Mode:User, and Secure Boot:Not Active) >Secure Boot (Disabled /Enabled)
    >Secure Boot Mode (Custom/Standard)
    -Save & Exit >Save changes and reset
    >Discard changes and reset
    >Restore defaults
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    ok, i think the integrated storage is gone or not accesible, only Acer support service can help you if it's still under warranty.

    I'm not an Acer employee.
  • abdulmomin87555
    abdulmomin87555 Member Posts: 1 New User

    Jellywolf wrote:
    Hi,
    After I shutdown my laptop, it booted by itself. But the boot has only gone up to the BIOS. And keeps looping back there and won't go further. My device is an Acer one 10 s1001 (2 in 1, where the screen part can be used as a tablet and the keyboard dock is an external HDD). I've upgraded to Windows 10 from the pre-installed 8.1. The bios (v1.007.x32) is limited, and Aptio is version 2.17.1249

    I've tried fiddling with the limited options on the bios setup utility, but obviously that hasn't worked. I've only been able to force shut down by holding the on/off button. I've seen some forums suggest to enable CSM, but as my bios is limited I don't have access to it, even when I disable secure boot.

    I'm also wondering if it could be a hardware problem. This laptop has had a history of the battery burning the motherboard (but it was under warranty then). Though I had only been running my device for nearly 2 hours before shutting it down normally. There has been no errors for at least a month too. And I didn't note any recent big updates. So I have no idea what's happened.

    Thanks in advance for any help.

     

  • ferkemall
    ferkemall Member Posts: 9

    Tinkerer

    Mines a cloud book, Acer one 11,  to get to the blue screen options turn off then just as you turn on press ALT GR + F10 this should get you back into the blue screen options,

    Mine stopped at Acer,s world famous 66% the bios reads something like M2523 for the boot order and no mater what I've tried its stuck there, pretty annoying when I have a memory stick with Rufus image to go but that's Acer for you, it's 13 months old I've tried everything except for dipping it into boiling water and I think that's next I won't be buying Acer ever again,


    But good luck with yours! 
  • ferkemall
    ferkemall Member Posts: 9

    Tinkerer

    Jellywolf said:
    I've tried the alt+F10, and it didn't work.

    I can't access the boot list since the BIOS is restricted. What I've got on the BIOS is:
    -Main (Bios, memory and device info, can only change date and time)
    -Advanced >CPU configuration >socket 0 CPU Information
    >Active processor cores (All or 1)
    >Intel Virtualization Technology (Enabled/Disabled)
    >PPM Configuration >EIST (Enabled/Disabled)
    >CPU C State Report (Enabled/Disabled)
    -Boot >Boot Option Priorities (inaccessible, blacked out instead of the usual selectable blue)
    >Secure Boot Menu (displaying System Mode:User, and Secure Boot:Not Active) >Secure Boot (Disabled /Enabled)
    >Secure Boot Mode (Custom/Standard)
    -Save & Exit >Save changes and reset
    >Discard changes and reset
    >Restore defaults

    Try ALT GR +F10  just as you press the start button it should say waiting or something to that effect then I got a small whit screen flash up for half a second then the blue screen options then come up. 

    Hope it helps you. 

  • Untello
    Untello Member Posts: 1 New User
    Jellywolf said:
    Hi,
    After I shutdown my laptop, it booted by itself. But the boot has only gone up to the BIOS. And keeps looping back there and won't go further. My device is an Acer one 10 s1001 (2 in 1, where the screen part can be used as a tablet and the keyboard dock is an external HDD). I've upgraded to Windows 10 from the pre-installed 8.1. The bios (v1.007.x32) is limited, and Aptio is version 2.17.1249

    I've tried fiddling with the limited options on the bios setup utility, but obviously that hasn't worked. I've only been able to force shut down by holding the on/off button. I've seen some forums suggest to enable CSM, but as my bios is limited I don't have access to it, even when I disable secure boot.

    I'm also wondering if it could be a hardware problem. This laptop has had a history of the battery burning the motherboard (but it was under warranty then). Though I had only been running my device for nearly 2 hours before shutting it down normally. There has been no errors for at least a month too. And I didn't note any recent big updates. So I have no idea what's happened.

    Thanks in advance for any help.

    Jellywolf said:
    Hi,
    After I shutdown my laptop, it booted by itself. But the boot has only gone up to the BIOS. And keeps looping back there and won't go further. My device is an Acer one 10 s1001 (2 in 1, where the screen part can be used as a tablet and the keyboard dock is an external HDD). I've upgraded to Windows 10 from the pre-installed 8.1. The bios (v1.007.x32) is limited, and Aptio is version 2.17.1249

    Hello Jelly and for anyone facing that situation in the future
    The easy solution that just worked for me after 3 to 4 days of nightmares is simple.

    Only the micro-USB is capable of booting with either a micro-usb key, or a usb 2.0 hooked to an adapted wire: USB 2.0 female plug with a micro-USB male. Ounce you have that just create a bootable USB Windows 10.

     Forget about the story that says it can only work with Windows 8.1. It's a Switch One 10,
    Windows 10 is embedded ...

    You have everything to create one with either Microsoft on their site or by using the Rufus tool. I did disable the secure boot that is on by default in the bios.

    Previously, I did find easely the link for Microsoft help tool to work this all out by typing in google the following: Switch one 10 stuck in Bios.

    Hoping some lost souls will find this topic from there firsts attempts, cause I had to read a lot, and found that solution in only one little place... and kept it as the last option...

    Bonne chance!