New Acer Aspire E5-573 wifi issues - wifi working intermittently for a minute or two then drops off

psychicspy
psychicspy Member Posts: 1 New User
in 2016 Archives

I've just purchased an Acer Aspire E5-573 laptop.  The wifi keeps dropping off intermittently, after a minute or two.  All other devices, including two other laptops (Dell, HP - old) are working fine.  I've checked forums here and elsewhere online, this appears to be a huge problem.  Please advise.

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    Try rolling back the driver in Device Manager

    Then if needed, download the driver and unzio to a new folder on your desktop.

    Go to Control panel/ Programs and Features and install the wifi.

    Go to Device manager again and you will have a unidentified device. Click on it and search for the driver on your desktop and install it.

    If you need to, reinstall the driver the normal way.

  • Pavement
    Pavement Member Posts: 3 New User

    I know this is a bit old, but I had a very similar problem with a similar Acer laptop.    I did all of the driver updates and tried messing around with power settings to no avail.   Based on somebody else's suggetsion I tried disabling WMM in the router and it instantly fixed the problem with the Acer.

     

    I have an Actiontec router and FIOS.  On my router it is under Wireless settings->Advanced security settings->Other Advanced Wireless Options and disable WMM qos and power saving.  I haven't had a chance to research any other impacts, but I'll take having a function wifi connection while I do the research!

     

    Hope this helps somebody.

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