Iconia w3 810 won't turn on...

sparklee72
sparklee72 Member Posts: 1 New User

Got this brand new Iconia W3 810 tablet out of the box..left on charge overnight..won't turn on. NO lights showing anywhere. Pretty sure the cord is in the right spot.

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder

    hi....Smiley Happy

     

    You may try to reset your tablet by inserting  a paperclip into the hole and press for four seconds to reset the tablet.
    The hardware reset pin hole is located near MicroSD Card Slot.
    If the tablet turns ON, I suggest you to update the BIOS to version 1.07 or later.
    You may run run Acer Live Update (ALU) to install BIOS 1.07 or later version.
    Open live updater in search, tap on live updater application to run it.
     

    If you have a unit from US or Canada, you may also live chat with an Acer technician at : Acer live chat

    If you have purchased the computer in any other country, you may contact Acer support here : Acer Global Support

  • dforero0609
    dforero0609 Member Posts: 1 New User

    Hi i've my Ace Iconia3 for almost a year now. Yesterday I tried to turn it on, tablet comes on but never gets out of the loading screen first screen. It just has the little circle going around and around. If i try to turn it off and on it come back on saying "preparing automatic repair". I tried to reset it and nothing the same thing happened. Help 

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    There should have been a recovery DVD included in the box. Do you have a USB DVD player that has a wall wart ? If not you may also need a powered hub to run the DVD properly.

     

    Try booting from that.

  • Cristonacross
    Cristonacross Member Posts: 1 New User

    If your W3 810 was like mine, I'm sure it was brand new in the box. Mine did'nt work out of the box either. It has a power plug that is a two part piece. My problem as it turned out was the connector at the point of the 110 VAC was not twisted enough to make contact. When I got off work my girlfriend had figured it out, now I've got to live with that! Anyway, after that I downloaded the new Bios version along with other things on this site and everything is just peachey now! Acer also sent me a check for my suffering for 6,000 dollars US and**** Yeay Right!! Goodluck!!  

  • Tinylonghorn15
    Tinylonghorn15 Member Posts: 2 New User

    I have a similar problem i replaced my battery today and the orange led light is on telling me its charging but i cannot turn it on. i have tried bringing up the bios and resetting it but its not working.

  • Tinylonghorn15
    Tinylonghorn15 Member Posts: 2 New User

    i got it from my father who got it from a friend so idk the BIos information