Problem creating backup recovery for ES1-533 Laptop ("Please Wait" Loop)

Hello,

I recently bought a laptop model Aspire ES1-533. I am following the listed steps below to create recovery backup:

Click the Start menu.
Click All Apps.
Click the Acer folder, then click Acer Recovery Management.
Click the Backup tab.
Click Get Started to the right of Create Factory Default Backup.
Insert a 32 GB USB drive into the system.
Make sure there is a check in the box next to Back up system files to the recovery drive and click Next.

Upon clicking next, I am in a perpetual "Please Wait" Loop. In reviewing the Task Manager, I do not see any CPU activity dedicated to this process hence no task is accomplished.

I'd appreciate any and all help to resolve this issue.

Regards,

MS Tyagi

Accepted answers

All comments

brummyfan2

Hi,

I don't know why acer backup not working for you but if you don't mind I can suggest an alternative, download Macrium Reflect Free from here:http://www.macrium.com/reflectfree.aspx