Acer swift 3 sleep issue and doesn't woke up.

Hasan1
Hasan1 Member Posts: 8 New User
Why acer swift 3 doesn't woke from sleep? Is it bios issue? Someone please confirm the issue. Thanks

Answers

  • chechobroom
    chechobroom Member Posts: 4 New User

    A lot of people are encontering this issue and yes it seems to be a BIOS problem.What exact model of the Swift 3 did you bought?

  • Jose-Acer
    Jose-Acer Administrator Posts: 1,355 Community Administrator

    Hello everyone,

     

    We're sorry that you're having issues with the screen on your Swift 3 laptops.  If you have tried a power reset and the issue persists, it might be a hardware issue and unfortunately the unit needs to be set up for repair.  Please contact your local Support service for more information on how to set up a unit for repair.

  • Jose-Acer
    Jose-Acer Administrator Posts: 1,355 Community Administrator

    Hello everyone,

     

    A BIOS update, version 1.07, has been released to address this issue.  You can check the version of the BIOS installed in your unit by following these steps:

     

    1. Click the Start Start menu.
    2. Click All apps.
    3. Click on the Acer folder and click Acer Care Center.
    4. Click the green tile in Acer Care Center labeled My System.
    5. Your BIOS version will be displayed below your Serial Number and SNID.

    If you do not have version 1.07 installed, you can download it from our Drivers and Manuals website.

     

    For units that are not displaying image, please contact your local Support organization to set the unit up for repair.

  • Hasan1
    Hasan1 Member Posts: 8 New User

    V1.07 is the solution for acer swift 3 (from sleep it doesn't wake up)?

  • angelleonhart
    angelleonhart Member Posts: 9

    Tinkerer

    I can't even update my BIOS.

     

    Any idea how to solve this?

     

     

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